Groups

Voicemail groups are used to group voicemail inboxes. Once a voice message is left to group 2002, for example, all destinations that belong to that voicemail group will receive the same voice message. This screen lists all system voicemail groups with the following details:

Groups

    • Group Name: Voicemail group name/identifier (ex. Lobby)

    • Extension: Voicemail group extension. Once dialed, the voicemail message will be left to all 'Destinations' voice boxes (ex. 2002)

    • Mailboxes: Voicemail boxes assigned to a voicemail group (ex. 1001, 1002, 1003)

Add/Edit Group

Group Name: Voice mailbox network name (ex. Create a voicemail group, 'Lobby', for example)

Extension: Voice mailbox network extension number Example: To leave a message to this group mailbox, callers will have to dial the extension number set here, e.g. 2002)

Mailboxes: A list of mailboxes that belong to this voicemail group is set here

Example: To assign extensions to this voicemail group, provide their extension numbers separated by a comma ',' here. For example, 1001,1002,1003...)

Incoming Limit (per call) The maximum number of times each call can enter the Voicemail group. Entering a value in this field will prevent eventual infinite loops that might be accidentally set up on the system.