Editions & Modules

Communicator Editions

Here you can set which Communicator editions the extension can use.

The ALL option is set by default, so the extension can use all editions.

You can uncheck the ALL option and choose which editions you want to enable per extension.

Next to the edition name you can see how many licenses you have and how many extensions are using each license.

If the number of extensions is exceeded, a red warning will appear.

For example, 14 of 5 means that 14 extensions is using 5 Agent (call center) editions, and since the limit is exceeded, the red warning will appear.