Embedded Files
Single Sign-On (SSO) is an authentication process that allows users to access multiple applications or services using only one set of login credentials. The primary goal of SSO is to simplify the user experience by reducing the number of times a user has to log in when accessing different systems or services.
NOTE: SSO does not affect the function or authentication of physical handsets. It is only available for Communicator applications and CloudPBX/Self Care logins.
CloudPBX Requirements
CloudPBX Requirements
SSO is only available on CloudPBXs running v7.5 or later
SSO needs to be enabled on the CloudPBX and for each tenant
Enabling SSO
Enabling SSO
An order must be submitted for each tenant to enable SSO
NOTE: Currently only Google and Microsoft are supported SSO providers.
Microsoft - Authorise SSO App via Entra Admin Centre
Microsoft - Authorise SSO App via Entra Admin Centre
The SSO app needs to be granted required read permissions by the end customer for SSO to function. The steps to do this are:
Login to Entra Admin Centre
Click Enterprise Apps
Select the SSO app - Exact name will be provided but it is in the form <Partner Name> - <PABX Identifier>
NOTE: If the app does not appear in the list, attempt to log into the CloudPBX or Communicator via SSO. It is recommended that an Entra Administrator does this.
Permissions
Click "Grant Admin Consent for <Customer Tenant Name>"
On Admin Consent tab
Grant permission for User.Read
Extension Settings
Extension Settings
For settings related to individual extensions please see the SSO Extension CloudPBX Settings page
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