Single Sign-On (SSO) is an authentication process that allows users to access multiple applications or services using only one set of login credentials. The primary goal of SSO is to simplify the user experience by reducing the number of times a user has to log in when accessing different systems or services.

NOTE: SSO does not affect the function or authentication of physical handsets. It is only available for Communicator applications and CloudPBX/Self Care logins.

CloudPBX Requirements

• SSO is only available on CloudPBXs running v7.5 or later

• SSO needs to be enabled on the CloudPBX and on the tenant, this can be requested via CK Support

Enabling SSO on CloudPBX

Please contact CK Support to enable SSO on the CloudPBX

NOTE: Currently only Google and Microsoft are supported SSO providers.

Extension Settings

For settings related to individual extensions please see the SSO Extension CloudPBX Settings page