Recording

This group of options is used for the recording of all incoming/outgoing calls

TIP:

      • Laws in some countries may require notifying the parties that their call is being recorded.

      • Recorded calls, marked with icon, can be accessed from 'Self Care Interface' or 'Reports: CDR' CloudPBX' menu.

      • Call are recorded in audio format set under 'Settings: Servers: Recordings Format'.

Record Calls: Enable call recording service. Select 'Yes' to enable the service. All incoming/outgoing calls will be recorded. If using call recording with many extensions, check server disk space from time to time. Please see below for bit rates table.

Silent: Set call recordings should be announced to the parties in a conversation. If Silent=No, calling parties will hear a 'Recorded' or 'This call is recorded' message before their conversation starts.

Disk Space Used By Call Recording

With continuous tone for 60 seconds:

      • wav49 = 84.5kb

      • wav = 833.0kb

      • gsm = 85.0kb

With continuous silent tone (without sound) for 60 seconds:

      • wav49 = 84.0kb

      • wav = 827.0kb

      • gsm = 84.0kb