Single Sign-On (SSO) is an authentication process that allows users to access multiple applications or services using only one set of login credentials. The primary goal of SSO is to simplify the user experience by reducing the number of times a user has to log in when accessing different systems or services.

NOTE: SSO does not affect the function or authentication of physical handsets. It is only available for Communicator applications and CloudPBX/Self Care logins.

Logging Into Communicator Desktop & Mobile (GO)

SSO requires Communicator v7.5 or later

• On the login screen click 'SSO Login'

• Enter the CloudPBX URL

• Click on the required SSO Provider

• Follow the SSO Provider prompts to login

Logging Into Communicator Web & Online Self Care

• Navigate to the required webpage

• Click the required 'Sign in With...' button

• Follow the SSO Provider prompts to login

Managing SSO Devices

From within the extensions Self Care webpage users can see and logout of SSO devices

• Navigate to Self Care either directly in a web browser or via Communicator Desktop

• Click 'My Details' tab

• Click 'SSO Devices' button to see all SSO Devices

• Click 'Logout' next to the device to logout as required