Single Sign-On (SSO) is an authentication process that allows users to access multiple applications or services using only one set of login credentials. The primary goal of SSO is to simplify the user experience by reducing the number of times a user has to log in when accessing different systems or services.

NOTE: SSO does not affect the function or authentication of physical handsets. It is only available for Communicator applications and CloudPBX/Self Care logins.

CloudPBX Requirements

• SSO is only available on CloudPBXs running v7.5 or later

• SSO needs to be enabled on the CloudPBX and also the tenant, this can be requested via CK Support

Configure Provider

Configure the provider with the following guides

NOTE: This is only required to be done once per CloudPBX. This will allow all tenants to use the SSO feature.

Tenant Settings

These settings are available for the tenant. Changes to these settings need to be requested via CK Support

• Enforce SSO Auth: Force SSO authentication for the tenant

• SSO Token Expiry Time: The time period before the SSO token expires and user needs to re-authenticate. Expiration time can be set from one (1) up to three (3) months.

Extension Settings

For settings related to individual extensions please see the SSO Extension CloudPBX Settings page